1. Purpose and Categories of Data
We may collect or receive personal information for various purposes related to our business operations, including the following:
1.1 Contact—By phone, mail, email, or web forms
The following categories of data are collected:
- First and last name
- Email address
- Phone number
- Address
- City
- Zip code
- IP address
Retention period: We will retain this data for up to 60 months following the end of the service.
1.2 Newsletters
The following categories of data are collected:
- Email address
- First name
- Last name
Retention period: We will retain this data for up to 12 months following the end of the service.
1.3 Support for services or products requested or purchased by a customer
The following categories of data are collected:
- First name and last name
- Email address
Retention period: We will retain this data for up to 12 months following the end of the service.
1.4 Compilation and analysis of statistics to improve the website
The following categories of data are collected:
- Information about internet activity, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with a website, an app, or an online advertisement.
Retention period: We will retain this data for up to 24 months following the end of the service.
2. Sharing with Other Parties
We share or disclose this data solely for the following purposes:
- Purpose of data transfer: Accounting
- Country or State/Province where this service provider is located: Canada
- Purpose of data transfer: Hosting
- Country or State/Province where this service provider is located: Canada
- Purpose of data transfer: Sending newsletters
- Country or State/Province where this service provider is located: Canada
- Purpose of data transfer: Bot/spam prevention
- Country or State/Province where this service provider is located: Canada
3. Disclosure Practices
We will disclose personal information if required by law or pursuant to a court order, in response to a request from a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or in connection with an investigation into a matter related to public safety.
If our website or organization is acquired, sold, or is the subject of a merger or acquisition, your contact information may be disclosed to our advisors and potential buyers, and will be transferred to the new owners.
4. Cookies
Our website uses cookies. For more information about cookies, please see our Cookie Policy on our Cookie Policy page.
5. Security
We are committed to ensuring the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only authorized individuals have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-Party Websites
This Privacy Policy does not apply to third-party websites accessible via links on our website. We cannot guarantee that these third parties will process your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Changes to This Privacy Statement
We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly to stay informed of any changes. In addition, we will actively notify you whenever possible.
8. Accessing and Modifying Your Data
If you have any questions or would like to know what personal data we hold about you, please contact us. Please be sure to always clearly identify yourself so that we can be certain not to modify or delete the data of the wrong person. We will provide the requested information only after receiving a verifiable consumer request. You can contact us using the information below.
8.1 You have the following rights regarding your personal data
- You may submit a request to access the data we process about you.
- You may request a copy, in a commonly used format, of the data we process about you.
- You may request the correction or deletion of data if it is incorrect or no longer relevant. Where applicable, the modified information will be forwarded to third parties who have access to the information in question.
- You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the consequences of such withdrawal.
- You have the right to file a complaint regarding our organization’s non-compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, if the issue is not resolved, to report it to the Office of the Privacy Commissioner of Canada.
- We will provide access to personal information in an alternative format to a person with a sensory disability who has the right to access personal information under the PIPEDA and who requests that it be provided in an alternative format if (a) a version of the information already exists in that format; or (b) converting it to that format is reasonable and necessary to enable the person to exercise their rights.
9. Children
Our website is not designed to attract children, and we do not intend to collect personal data from children who have not reached the age of consent in their country of residence. We therefore ask children who have not reached the age of consent not to provide us with personal data.
10. Contact Information
Cygnus Strategies Inc.
33 Prince Street, P.O. Box 314
Montreal, Quebec, H3C 2M7
Website: cygnusstrategies.com
Email: info@cygnusstrategies.com
Phone number: (579) 236-0274
We have appointed a contact person for the organization’s policies and practices, to whom complaints or inquiries may be directed:
Daniel Mc Innis – info@cygnusstrategies.com